Products & Services
neoCare HC Home Nursing System
Home nursing system ‧ Every care task in one platform — faster and safer
Case Management
Comprehensive case management: create, edit, and search case files; write care records, log care plans and assessment forms, and track the entire care workflow from start to finish.
NHI Claims
A complete NHI (National Health Insurance) claims workflow: maintain, edit, search, and delete claim data, generate and upload files in the official NHI format, and validate and export content to reduce errors.
Statistical Reports
A flexible, practical statistics and reporting module: run operational statistics, queries, and exports of every kind, helping your agency quickly grasp operational priorities and audit requirements.
From case management, visit scheduling & routing, and vital-sign uploads to NHI claims and NHI platform integration, the neoCare HC home nursing system is a complete digital platform for home nursing. It streamlines workflows and cuts rework and errors, so every care visit is more professional and worry-free.
- All-in-one: cases, assessments, and claims in a single place
- Mobile friendly: record and look up information anytime, anywhere
- Regulation ready: supports NHI and NHI platform upload formats
- Built to scale: precise multi-site/multi-user permission management
neoCare — care management made simple
Security & Compliance
Dual International Security Certifications
Certified to ISO 27001:2022 and ISO 27701:2019
Information Security Management
Privacy Information Management
Why choose a certified system?
- International standards：Compliant with ISO 27001/27701 security and privacy standards
- Data protection：Personal and care records protected at the highest level
- Regulatory compliance：Meets Taiwan's Personal Data Protection Act and healthcare data regulations
- Continuous improvement：Audited annually to keep protections up to date
Features
Product Highlights
Workflows built around frontline needs
- Case management: intake/closure, assessments, linked facilities, full service history
- Visit scheduling & routing: daily schedules, staff, routes, visit ordering, printable lists
- Vital signs: mobile app uploads and API imports with encrypted transmission
- NHI claims: card writing/reading, treatment code bundles, self-pay items, missing-card checks
- NHI platform integration: batch upload/download and validation queries for easy cross-system exchange
- Report exports: Excel/Word/print formats for faster management and audits
Practical solutions to real problems
- Scattered, disconnected data → one platform links assessments, claims, and records end to end
- Complex claim regulations → code maintenance, bundles, and validation reduce errors
- Delayed field records → app and API integration upload in real time, so nothing gets missed
- Time-consuming audit trails → statistical reports and one-click exports speed up audits
Pricing
Plans & Pricing
Pick the modules your agency needs — all plans are monthly subscriptions (New Taiwan Dollars).
Case Management Module
NT$3,000 / month
Full case management: add, edit, search, and delete case records. Write care plans, enter care records, and complete care assessments to keep a complete view of the service history.
- Case data management
- Care plan writing
- Care record entry
- Care assessment forms
- NHI platform integration
- Statistical reports
NHI Claims Module
NT$3,000 / month
A complete built-in NHI claims workflow: add, edit, search, and delete claim data, then query, print, and export claims in the official NHI format for efficient, accurate submissions.
- NHI card registration support
- Complete NHI claims workflow
- Daily and monthly pre-submission checks
- Integrated card-reader software
- Lightweight Bluetooth option
- Statistical reports
Full-Suite Module
NT$5,000 / month
Combines the case management, NHI claims, and statistical report modules into a complete care management and operations analytics solution that boosts efficiency and streamlines workflows.
- Case Management Module
- NHI Claims Module
Testimonials
What Our Customers Say
Hear from agencies using neoCare — 92% overall satisfaction and 97% customer service satisfaction
It saves us so much time, and issuing receipts for self-pay cases is incredibly convenient. The forms are thorough and complete, the system keeps up with NHI platform updates, and the engineers patiently and quickly solve every problem. Fantastic!
Our small agency feels like it has its own IT department — very reassuring.
Entering case records is faster, paperwork hours are down, and discussions bring useful feedback and quick resolutions.
Health assessment content flows straight into the nursing record visit assessments — no more double entry.
More customer feedback (10)
The interface and forms keep improving, cutting out a lot of tedious, repetitive paperwork.
The support staff communicate well and handle things efficiently.
Statistics and data exports are so convenient.
Instant replies from customer support put our minds at ease.
Registration, claims, and records are merged in one place, which makes the work far less complicated.
Easy to use, and customer support resolves any issue quickly.
Whenever a problem comes up, we get a prompt answer and solution.
Easy to operate, simple and clear, fast to process — great!
Card reading is really fast!
There is always someone available to consult and solve problems.
FAQ
Frequently Asked Questions
How long does it take to implement the neoCare HC home nursing system?
Depending on the feature scope and data migration, neoCare HC is typically up and running in about 2–3 weeks, with training included.
Does the neoCare HC home nursing system support mobile devices?
neoCare HC uses responsive web design (RWD) and works on phones, tablets, laptops, and desktops, so you can record and look up information anytime.
Can the neoCare HC home nursing system integrate with existing systems?
neoCare HC offers data import and API integration assessments to help connect with in-house or third-party systems.
Does the neoCare HC home nursing system support NHI claims and missing-card checks?
Yes. neoCare HC supports card writing/reading, medical order and treatment bundles, copayments, self-pay items, and missing-card checks, with cross-reference and query tools to keep claims accurate and complete.
How does the neoCare HC home nursing system keep data secure?
neoCare HC is certified to ISO 27001 (information security management) and ISO 27701 (privacy information management). It uses token authentication, access control, and audit logging, and encrypts transmissions with AES-256-CBC + HMAC to fully protect data security and privacy.
Does the neoCare HC home nursing system support multiple sites and multiple users?
Yes. neoCare HC supports multi-tenant databases and multi-site management with fine-grained permissions, ideal for chains or agencies with multiple locations.
Providing home care services too?
Beyond home nursing, Neova Technology also offers the neoCare HS home service system — a home care service system built for home care agencies, integrating case management, shift scheduling, HR & payroll, and the neoHS app for care attendants.
Learn about neoCare HSNeed help?
Get in touch and our team will recommend the solution that fits your organization best.
Contact Us